What does the term 'user flow' refer to in UX design?

The term 'user flow' in UX design refers specifically to the path a user takes within an application or website to accomplish a goal. This concept is crucial because it encompasses the series of steps and interactions that a user engages in as they navigate through a system. Understanding user flow helps designers create intuitive and efficient pathways that guide users towards achieving their objectives, whether that be making a purchase, signing up for a service, or finding specific information.

By focusing on user flow, designers can ensure that each interaction is logical and seamless, making it more likely for users to complete their tasks without frustration. A well-defined user flow not only improves usability but also enhances user satisfaction, as it aligns with their expectations and needs during the interaction process. This makes it a fundamental aspect of effective UX design.